Frequently Asked Questions
Everything you need to know about your Craftworld experience.
What materials are used in Craftworld apparel?
We prioritize sustainability and quality, using 100% organic cotton, ethically sourced wool, and recycled polyester blends to ensure both comfort and durability.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping is free for all domestic exchanges.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, Craftworld ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.